Privacy Policy
Last updated: March 10, 2026
1. Information We Collect
When you install Shoprofy, we collect the following information from your Shopify store:
- Store domain and access token (for API access)
- Order data (order IDs, amounts, line items, shipping costs)
- Product data (titles, descriptions, images, tags)
- Customer data (anonymized — we do not store personal customer information)
- Store settings you configure within the app (costs, fees, preferences)
2. How We Use Your Information
We use your data exclusively to provide the Shoprofy service:
- Calculating profit margins, COGS, and analytics
- Generating AI-powered SEO recommendations via Anthropic Claude
- Fetching competitor pricing via third-party search APIs
- Sending scheduled email reports (if you opt in)
We do not sell, rent, or share your data with third parties for marketing purposes.
3. Data Storage
Your data is stored securely on Supabase (hosted in the EU — Frankfurt, Germany) with encryption at rest and in transit. Access tokens are encrypted and never exposed in client-side code.
4. Third-Party Services
- Anthropic Claude — AI SEO analysis (product titles/descriptions sent for analysis, no personal data)
- SerpAPI — Competitor price lookup (product title sent as search query)
- Resend — Email delivery for scheduled reports
- Vercel — Application hosting
5. Data Retention
We retain your data for as long as your Shoprofy subscription is active. Upon uninstalling the app, you may request complete data deletion by emailing support@shoprofy.com. We will delete all your data within 30 days.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. Contact us at support@shoprofy.com.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.
8. Contact
For privacy-related questions, contact us at support@shoprofy.com.